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Betting Rules
Partner casinos operate under licences issued by the Anjouan Gaming Commission (Slots of Vegas, Ignition, CasinoMax) and the Panama Gaming Control Board (BetOnline, Super Slots), with reference numbers provided by each individual operator.
1. General betting conditions
You must be legally permitted to use online gambling services in the place where you are located. Inclave Casino is intended for adults only. You must provide accurate information when registering and must not create or use an account on behalf of another person. You are responsible for keeping your login details confidential and for all activity carried out through your account, unless you notify the operator promptly that your account may have been accessed without permission.
Only one personal account is generally permitted for each player unless the operator has expressly approved another arrangement. Duplicate, shared, borrowed or misleading accounts may be restricted, suspended or closed. If more than one account is identified, the operator may review related activity, balances, deposits, withdrawals, bets and promotional participation in accordance with the applicable Terms and Conditions.
You must use your own funds and must not use the service for unlawful activity, fraud, money laundering, payment abuse or any other prohibited purpose. The operator may request identity, age, source-of-funds or other verification information before allowing continued play, processing certain transactions or completing an account review. Restrictions may remain in place while requested information is being assessed.
Placing a bet
A bet is submitted when you select the relevant stake, market or game option and confirm the transaction. You should check the details carefully before confirming, including the game, selection, stake and any displayed odds or terms. A bet will normally be treated as accepted only when it has been recorded by the operator’s systems and shown as confirmed in your account or on the relevant interface.
You should not assume that a bet has been accepted merely because you have clicked a button or received an on-screen message. If a bet is interrupted, remains pending, appears more than once or shows an unexpected status, do not place another bet until you have checked your account or sought clarification through the available support channel.
- A minimum or maximum stake may apply to a game, market, account or transaction.
- Certain bets, games or features may be unavailable in particular locations or at particular times.
- The displayed price, odds or game information may change before a bet is accepted.
- You are responsible for reviewing the rules and information shown on the relevant betting or game screen.
- A bet may be rejected, cancelled or voided where required by law, these rules or a technical or administrative review.
2. Odds, results and settlement
Where odds are displayed, they indicate the potential return or calculation method applicable at the time the bet is accepted. Odds and markets may change before acceptance. The applicable odds, stake and terms are those recorded for the accepted bet, subject to correction of an obvious error or the application of a relevant rule.
Casino games are settled according to the game rules and the outcome generated by the relevant game system. Betting products are settled using the result or information recognised by the operator for that event or market. Results may be subject to official confirmation, correction or review. A preliminary result, commentary or third-party display does not necessarily determine settlement.
If an event, game round or market is abandoned, postponed, interrupted or materially changed, the applicable game or market rules will determine whether bets remain valid, are rescheduled or are cancelled. If no specific rule addresses the circumstances, the operator may take a reasonable and fair approach consistent with the published Terms and Conditions and applicable law.
Errors and unusual activity
Occasionally, information may be displayed incorrectly because of a typographical, technical, pricing or administrative error. Where an obvious error affects a bet, the operator may correct the error, settle the bet using the correct terms, cancel the affected bet or take another action permitted by the relevant rules. If an incorrect payment or credit is made to your account, you must not use those funds and should report the issue.
The operator may monitor betting patterns, account activity, transactions and game use for security, compliance, fraud prevention and responsible gambling purposes. Activity that appears irregular, coordinated, abusive or inconsistent with the rules may be reviewed. During a review, access to some or all account features may be limited.
- Check the bet confirmation and retain relevant account records.
- Review the result and settlement shown in your account.
- Raise any apparent error as soon as reasonably possible.
- Do not attempt to exploit a visible system fault, pricing mistake or duplicated transaction.
- Co-operate with reasonable verification or compliance requests.
3. Payments, withdrawals and account balances
Deposits and withdrawals must be made using payment methods that are available to you and authorised for your account. The name and details associated with a payment method should normally match the verified account holder. Third-party payments, anonymous payment arrangements and attempts to bypass transaction controls may be declined or reviewed.
Before a withdrawal is processed, the operator may need to confirm your identity, payment ownership, account status and compliance with applicable requirements. A withdrawal request may be delayed, adjusted, declined or cancelled where information is incomplete, a transaction is being reviewed, a payment method cannot be used, or the request does not comply with the relevant conditions.
The balance displayed in your account may include available funds, pending funds, restricted funds, unsettled bets or other categories. The amount available for withdrawal may therefore differ from the total amount shown. You should review the transaction history and account messages for information about credits, debits, reversals, fees or adjustments that may apply.
You are responsible for checking that your payment details are correct before confirming a transaction. Inclave Casino is not responsible for delays or losses caused by incorrect information supplied by you, restrictions imposed by a bank or payment provider, or circumstances outside the operator’s reasonable control. Applicable law and the site’s payment terms will govern the treatment of disputed or reversed transactions.
4. Responsible gambling, disputes and rule changes
Gambling should be entertainment, not a way to make money or recover losses. Set a budget before you play and never gamble with money needed for everyday expenses. Take regular breaks, avoid playing when affected by alcohol or other substances, and do not chase losses. You can use the responsible gambling tools and account controls made available through the site, which may include deposit limits, time reminders, temporary breaks or self-exclusion.
If gambling is no longer enjoyable or feels difficult to control, stop playing and use the available support options. You may also seek independent help from a suitably qualified Australian support service. Friends, family members and trusted professionals can assist if you are concerned about your own gambling or someone else’s gambling.
Questions and disputes
If you believe a bet has been recorded incorrectly, a result has been settled incorrectly or a transaction is missing, review your account history first and raise the matter through the available contact or support process. Include the relevant date, game or market, transaction reference and a clear description of the concern. Do not send passwords or unnecessary sensitive information.
Disputes are reviewed using available account records, bet data, system logs, game results and other relevant information. The operator may ask for additional information to verify the account or understand the issue. The outcome of a review will be determined under these rules, the applicable game rules, the Terms and Conditions and Australian legal requirements.
These rules may be updated from time to time to reflect changes to the service, games, legal requirements, security processes or responsible gambling standards. The current version published on the site applies to activity from its effective date. You should check this page regularly and review any material changes before continuing to use Inclave Casino.