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Inclave Casino Terms & Conditions
Partner casinos operate under licences issued by the Anjouan Gaming Commission (Slots of Vegas, Ignition, CasinoMax) and the Panama Gaming Control Board (BetOnline, Super Slots), with reference numbers provided by each individual operator.
1. General terms
These Terms & Conditions form an agreement between you and the operator of Inclave Casino. By accessing the website, creating an account or using any service, you confirm that you have read, understood and accepted these terms. If you do not agree with any part of them, you must not use the website or its services.
Additional rules may apply to particular games, promotions, payment methods or features. Those rules will be displayed where relevant and form part of these Terms & Conditions. If there is an inconsistency between these general terms and a specific rule, the specific rule will normally apply to the relevant service or promotion.
The website is intended for people who are legally permitted to participate in online gambling in their location. You are responsible for checking the laws that apply to you before using the site. Access may not be available in every state, territory or country, and the operator may restrict or refuse access where required by law or internal controls.
You must be at least 18 years old, or older if a higher minimum age applies where you live. Inclave Casino may request evidence of age and identity at any time. Until satisfactory verification is completed, access to an account, withdrawals or other services may be limited.
Changes to these terms
These terms may be updated from time to time to reflect changes to the website, services, technology, legal requirements or business practices. The latest version will be made available on the website. You should review the terms regularly. Continuing to use the site after an update is published may indicate acceptance of the revised terms.
2. Accounts and player responsibilities
You may need to create a personal account to use certain services. Information supplied during registration must be accurate, complete and kept up to date. You must not register an account in another person’s name, provide misleading information or create more than one account unless expressly permitted.
Your account is personal to you. You must keep your login details confidential and take reasonable steps to prevent unauthorised access. You should contact Inclave Casino through the available support channels as soon as possible if you believe your account has been accessed by someone else, or if your credentials have been lost or compromised.
- Use the website only for lawful purposes and in accordance with these terms.
- Do not allow another person to use your account or payment method.
- Do not use automated software, bots, scripts or other tools to interfere with the website or games.
- Do not attempt to exploit errors, vulnerabilities, malfunctions or unfair advantages.
- Do not engage in fraud, money laundering, chargeback abuse, collusion or other dishonest conduct.
- Provide documents or information reasonably requested for identity, payment or compliance checks.
The operator may suspend, restrict or close an account where it has reasonable grounds to believe that these terms have been breached, information is inaccurate, activity is unlawful, a security risk exists or a compliance review is required. Any action will be taken in accordance with applicable requirements and relevant account procedures.
If an account is closed, you must not attempt to create or use another account to avoid a restriction, self-exclusion, suspension or closure. Where permitted, any remaining balance will be handled after applicable checks, subject to legal obligations, unresolved disputes and any amounts properly owed.
3. Deposits, play and withdrawals
You may only deposit funds using a payment method that belongs to you or that you are authorised to use. Payment transactions may be subject to verification, processing checks, minimum or maximum amounts and restrictions imposed by the relevant payment provider. Inclave Casino may decline or delay a transaction where verification or compliance information is required.
You should only deposit money that you can afford to lose. Gambling outcomes are uncertain, and no strategy guarantees a win. You are responsible for checking your balance, transaction history and selected stake before confirming play. Once a game or wager has been accepted, it may not be possible to cancel or change it, except where required by law or the applicable game rules.
Game results are determined by the relevant game system and its published rules. If a technical problem affects a game, transaction or result, the operator may pause the service, correct the error or void affected play where appropriate. The operator’s records may be used to determine the status of a transaction or game, subject to applicable rights and review processes.
Withdrawal requests may be subject to identity checks, source-of-funds checks, account review, payment-method verification and any other lawful requirements. A withdrawal may be processed only after outstanding conditions have been satisfied. Available payment options and processing arrangements may vary, and the operator does not guarantee a particular processing timeframe.
You remain responsible for any taxes, reporting obligations or other charges that may apply to your gambling activity or winnings. You should obtain independent financial or professional advice if you are unsure about your obligations.
4. Promotions, content and website use
Promotions, bonuses and other offers are subject to their own terms. These may include eligibility requirements, expiry dates, contribution rules, wagering requirements, game restrictions, maximum values and withdrawal conditions. You should read the full promotional terms before accepting an offer. If you do not meet the stated conditions, the offer may be withdrawn or any associated benefit may be cancelled.
Unless expressly stated otherwise, promotions are limited to one offer per eligible person, household, address, device, payment method or other relevant identifier. The operator may refuse, amend or cancel a promotion where misuse, error, multiple accounts or other prohibited activity is suspected.
Website content is provided for general information and entertainment. While reasonable care may be taken to keep information current, errors, interruptions or inaccuracies may occur. Product descriptions, game availability and displayed information may change without notice. Nothing on the website is financial, legal or personal advice.
You must not copy, reproduce, modify, distribute, reverse engineer or commercially exploit website content without permission. The Inclave Casino name, branding, text, graphics, software and other materials may be protected by intellectual property rights. You may use the website only for personal and lawful purposes.
Links to third-party websites or services may be provided for convenience. Inclave Casino does not necessarily control or endorse those services and is not responsible for their content, availability, security or privacy practices. You should review the terms that apply to any third-party service before using it.
5. Responsible gambling, privacy and legal matters
Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget and time limit before you play, take regular breaks and never gamble with money needed for living expenses. Do not gamble while affected by alcohol or other substances, and do not chase losses.
- Use available deposit, stake, time or loss limits where offered.
- Take a break or request account restrictions if gambling is becoming difficult to control.
- Consider self-exclusion if you want to stop access for a chosen period or longer.
- Seek independent support from an appropriate Australian gambling support service if you are concerned about your gambling.
- Contact the available support team if you need information about safer gambling tools or account restrictions.
Personal information is handled in accordance with the applicable Privacy Policy and relevant privacy laws. Information may be used for account administration, identity verification, payments, security, fraud prevention, responsible gambling measures, customer support and legal or regulatory compliance. Further details about collection, use, storage and disclosure are set out in the Privacy Policy.
To the extent permitted by law, the operator is not responsible for loss caused by events outside its reasonable control, including internet failures, telecommunications problems, payment-provider interruptions, cyber incidents, software faults or other technical disruptions. Nothing in these terms excludes or limits rights that cannot lawfully be excluded under Australian Consumer Law or other applicable legislation.
If you have a concern about an account, transaction, game or service, you should raise it through the support options available on the website. Complaints may be reviewed using the operator’s internal procedures, and you may retain any rights available under applicable Australian law.
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law. A failure to enforce a provision immediately does not amount to a permanent waiver of that provision. These terms, together with any applicable additional rules and policies, govern your use of Inclave Casino services.